Reports (2,938,965)

  • Sidewalk Not Shoveled

    300 Medford St, Charlestown, Ma, 02129

    Sidewalk still not shoveled - I submitted this issue the other day and it’s closed with a citation issued but the sidewalk still has not been shoveled

    OPEN #101006492085
  • Domestic Animal Issue

    79 Hastings St, West Roxbury, MA 02132

    CLOSED #BCS-00154849

    Resolved.

  • Pothole

    275 Cambridge St, Boston, Ma, 02114

    I am submitting a claim for vehicle tire and wheel damage caused by a severe pothole on Cambridge Street at the intersection of Blossom Street outside Massachusetts General Hospital. On 2/3/26 at approximately 5:20 PM, my vehicle struck a large pothole at this location, resulting in damage to both my front and rear left tires and rims. The vehicle was rendered undriveable and required towing to a BMW dealership for tire replacement and rim inspection. While arranging the tow, the responding tow truck driver stated he had just completed a prior tow from the same pothole, indicating this roadway defect had already caused damage to another vehicle. I will be providing repair estimates and invoices from the dealership tomorrow, along with towing documentation and photographs. The pothole has also been reported to Boston 311. I respectfully request reimbursement for the costs incurred due to this roadway defect. Please let me know if additional information is required. Sincerely, Marcus Armstrong 781-424-1292 Marmstrong1738@gmail.com

    OPEN #101006492084
  • Sidewalk Not Shoveled

    Intersection Of Rev James J Murphy Fwy And Tremont St, Brighton, Ma

    The sidewalk between 65 and 99 on Tremont St (Brighton) has not been shoveled at all. This is the sidewalk in front of the empty lot/woods.

    OPEN #101006492083
  • Other

    251 Bunker Hill St, Charlestown, Ma, 02129

    Noise issue. Very loud, large insulation truck running engine for 12+ hours - well into the evening now disrupting infants sleep schedule and families.UPDATE: called ISD at 8:25PM

    OPEN #101006492082
  • Broken Sidewalk

    119 Bellevue St, West Roxbury, Ma, 02132

    101006437977 is the case number. Nothing has been done in 4 weeks, and it was submitted well before the big snow. Now I'll add a photo.

    OPEN #101006492081
  • Other

    64 Ferrin St, Charlestown, Ma, 02129

    My 4th attempt on 311 app (so far no response or action received at all): a Harvard Kent vent continues to be on 24/7, malfunctioning, and extremely loud, disturbing neighbors. Please have someone turn off and/or relocate vent. We have been pleading for anyone to help with this for weeks. Can someone please respond.

    OPEN #101006492080
  • Snow Plowing/Salting

    194 Maverick St, East Boston, Ma, 02128

    Sidewalk needs salting! Whole thing is a sheet of ice. Whole block between 190-198 Maverick

    OPEN #101006492079
  • Residential Trash out Illegally

    1619 1621 Tremont St, Mission Hill, Ma, 02120

    Residents in 1621 Tremont are leaving trash out in commercial food containers a day after trash day. This is not an uncommon occurrence

    OPEN #101006492078
  • Residential Trash out Illegally

    83 Hf83 High St, Charlestown, Ma, 02129

    No trash barrels and animals get into trash every week. 83 high street, Charlestown

    OPEN #101006492077

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