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BOS:311

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Boston

Featured News

  • Tow lot

    The tow lot is only open Monday through Friday, from 7 a.m. - 10:30 p.m. Automated kiosks are available 24 hours a day, seven days a week for vehicle releases. More Information: https://www.boston.gov/departments/transportation/how-get-your-towed-car-back

  • Parking meters

    Parking meters are running on their normal schedules today. More Information: https://www.boston.gov/departments/parking-clerk/how-do-parking-meters-work

  • Street Cleaning

    Street cleaning is on a normal schedule. More Information: https://www.boston.gov/departments/public-works/street-sweeping-city

  • Trash and recycling

    Pickup is on a normal schedule.

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Recent Reports

  • Rat Activity

    243 Northampton St, Boston

    Multiple rats seen every evening for the past week or longer.

    OPEN 6m agoNov 13, 2026, 7:29 PM · #BCS-00388143
  • Unsanitary Conditions at Establishment

    44 Thomson Pl, Boston

    Image submitted with report
    Image submitted with report

    Multiple customers with pet digs inside Trader Joes grocery store 44 Thomson Place Seaport. Pets are not allowed inside grocery stores per Massachusetts Health Code

    OPEN 6m agoNov 13, 2026, 7:29 PM · #BCS-00388142
  • New / Modified Sign Request

    266-266A Amory St, Boston

    Image submitted with report

    The flashing beacons at the crosswalk in front of 266 Amory are quite dim (SB) or not flashing at all (NB).

    OPEN 14m agoNov 13, 2026, 7:22 PM · #BCS-00388140
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Frequently Reported

  • Illegal Parking

  • Litter & Debris

  • Needle Pickup

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Resources

  • How are we doing?
  • Schedule a Mattress Pickup
  • Schedule a Special Item Pickup
  • Blue Hill Ave Project
  • Emergency Alert Sign Up
  • Move-In Guide
  • Trash and Recycling
  • Register to Vote
  • Become a Poll Worker
  • Complete the Annual Census
  • Parking Meters
  • White Stadium Project
  • Events
  • Open311
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